About Us
Firebolt is the internal software development team within the Call Assist Group, delivering the digital tools that enable seamless white-label roadside assistance across the UK.
From national partners to niche providers, our software empowers Call Assist and its clients to offer consistent, branded customer experiences across web, mobile, and contactless channels.
Our Vision
We believe in automated, intelligent, self-service-first assistance. Through AI and data-driven design, we continually optimise how customers are supported — reducing friction, boosting transparency, and freeing up frontline teams.
Our mission: use smart technology to simplify complex journeys and improve every process we touch.
Our Platform
Firebolt builds on the Microsoft technology stack, with every system deployed in the Azure Cloud to ensure reliability, scalability, and enterprise-grade security.
- Languages & Frameworks: .NET (C#), ASP.NET MVC, EF Core
- Frontend: HTML, CSS/SCSS, JavaScript, jQuery
- Azure Services: Azure Functions, Front Door, SQL Database, Cosmos DB, Queues, Storage, Tables, SignalR
We design for high availability, elastic performance, and safe integrations — so our partners can operate with confidence 24/7.