About

Firebolt Technologies Ltd is a software development company within the Call Assist Group, delivering digital services for group operations and external providers.

About Us

We create digital products that enable consistent, branded service experiences across web, mobile and assisted channels. Our teams combine product thinking, engineering and operational understanding to deliver software that supports customers, service providers and business stakeholders across the UK.

Our Vision

Our vision is automated, intelligent, self-service-first assistance where people can quickly understand what is happening, what comes next and how to get support. We use automation and data-led improvement to reduce friction while giving frontline teams better tools and clearer workflows.