Services
Cloud-hosted software services for assistance, claims and customer operations across group brands and partner networks.
Our Platform
Our platform is built on the Microsoft technology stack and deployed on Azure for reliability, scalability and secure integrations. We design services to support 24/7 operations with resilient cloud infrastructure, clear observability, and dependable partner connectivity.
Core Capabilities
- Customer and partner-facing web journeys
- Workflow and case management tooling
- API and integration services for connected partner ecosystems
- Automated notifications and real-time updates
- Operational dashboards and reporting
- Collaborative delivery across multi-organisation programmes
Example Delivery Areas
| Area | Typical Use | Outcome |
|---|---|---|
| Customer portals | Self-service journeys and progress tracking | Clearer communication and reduced operational friction |
| Partner integrations | API-driven data exchange and event handling | Reliable connectivity with external systems |
| Operations tooling | Workflow management, alerts and reporting | Better visibility and faster team response times |
Technology Highlights
Typical implementation technologies include .NET, ASP.NET MVC, JavaScript, EF Core, and Azure services such as Functions, SQL Database, Cosmos DB, Queues, Storage and SignalR. We adapt these capabilities to match a wide range of operational and partner delivery requirements.
- Secure cloud-hosted application delivery
- Modular service and integration design
- Scalable storage, messaging and event-driven workflows